Samsung S3 Copy Paste problem - Visit to Samsung Care Singapore

I was near Plaza Singapura today and managed to squeeze time to visit Samsung Care. Only to realise it is still at Orchard Central. They don't care to update their Service Centre location on their website. Last week they say this week will move back to PS, like they say this month will roll out Jelly Beans de, till now no sign of it in SG...just reach USA Sprint nia, so I think they sprinting here. Anyway made my way to to Samsung Care Singapore at Orchard Central today to show them the problem...refer me from basic support to product support. They have no idea of this problem at all, or perhaps acting blur about it!...

As I would expect, I was advised to Factory Reset (FR) more than once. I flatly refused and reasoned that this is a flaw. They next try to shift the blame to the apps I installed...blaming that android is an open system...ya, obviously...it is a free and open ecosystem, that's the beauty about it! If Samsung can't handle it being open then please exit the Android arena!

Come to think about it, I only like Samsung S3 as a hardware. All the soft side that I like about S3, are the Android apps on Google Play. I don't like Samsung Touchwiz launcher and most Samsung Apps, ie the Messaging, S Voice, ChatON, Kies, Allshare etc...The really good stuffs from Samsung S3 is the screenshot gesture and camera...most other good stuffs is not unique to Samsung.


Anyway, I demand that Samsung fix this, as it's within Samsung core. Eventually they promise to escalate the issue to their HQ. Understand that now even Jelly Bean have this bug and this problem may come back after factory reset! I hope it's not wayang only and Samsung will roll out a fix for S3 soon!


Coincidently, met someone today who have this copy paste issue on his S3 too and he Factory Reset (FR) 3 times for this issue already! I told him to please complain to Samsung! Samsung don't care, because S3 users don't care to complain! I hope I find more comrades along the way to this injustice...Why burden ourselves with their flaw! COMPLAIN, COMPLAIN, COMPLAIN to SAMSUNG...


Until they fix this issue without FR, I'll curse Samsung everyday!


PS: Today in this article means yesterday from post date...not that I write slow, too much disturbances while writing this blog on my laptop...would have been easier if I can write this in the toilet on a S3 that can copy and paste!

Samsung galaxy S3 cannot copy and paste!

I've not felt driven to write my blog for a while and I've never felt so driven to write! 
How true is the saying "The opposite of Love is Hate"...Hatred drives! And is driving me Nuts...


I don't blog when I'm so happy to get my new Samsung Galaxy S3 on the 1st day of launch in SG, on 30 May 2012 . It's the most expensive Android phone I've paid for, ($348 + $20+ micro sim activation) and I was afraid I would regret my decision. See I'm on Starhub Hub Club plan, so I'm entitled to renew my existing mobile contract every year, which means I could buy about 2 outdated, solid tested, cheaper phones for the price of one S3. Buying a new phone on launch date, is definitely with a premium price and is a complete luxury for me...Samsung S3 LTE with Jelly Bean OS is now $268! Now almost end of October no smell of Jelly Bean!


I've yet to regret my decision for getting the S3 for 4 months plus, as it's a great phone and I love it! Until just 12 days ago, my S3 cannot copy and paste! BIG REGRET! Everytime that I try to copy anything on an app , that app will crash...or otherwise there's no paste option...Happens in gmail, sms, browsers...whatsapp lagi good show "This functionality is not supported on your device" error, when I have copy functionality with no problem for 4 mths.


What is worse than software issue is poor customer service! Samsung has no clue about this matter, or perhaps intentionally keeping this hush hush the Singaporean Style! I complain to Samsung Care via email can only advise to Factory reset or bring it to service centre. Via phone can't talk to human being, the recording will go on and on and on...Via FB Samsung Singapore wrote: "@Felix: Do press and hold the text you would like to copy, tap on the Scissor icon and the text will be copied to clipboard. When you would like to paste, do press and hold to paste."
Ya, report issue to idiot will get idiotic reply...
I at least expect them to acknowledge my problem and apologise...google this problem, I'm not the only one lor...

Just some of links:
http://forums.hardwarezone.com.sg/samsung-user-group-136/samsung-galaxy-s3-lte-version-3766350-93.html
http://forum.xda-developers.com/showthread.php?t=1837124
http://androidforums.com/samsung-galaxy-s3/630687-samsung-galaxy-s3-copy-paste-issue.html
http://androidforums.com/samsung-galaxy-s3/565061-galaxy-s3-crashing-when-copying-text-clipboard-2.html


I've not been able to google for a possible cause and I wouldn't believe this is happening, if it didn't happen to me. I didn't update firmware or install any apps that would seem to cause this problem, it's totally random.


Anyway "Copy and Paste" is something so basic, that I've taken it for granted...As no product that I've used had screwed something so basic! Even M$ didn't commit such a crime! I'm in computer line and I've not been pissed by the gazillion Micro$oft problems, as much as this Samsung S3 copy paste issue! 

A factory reset for such an issue is unacceptable! What more I read the problem will occur again. Rooting will solve my problem, but I prefer not to root and let Samsung roll out an update to fix the root of this problem! 



I feel like I'm the only person in Singapore complaining about this matter...Can affected users please escalate it on Samsung Facebook wall to make Samsung Mobile wake up their bloody idea.
Samsung can copy all that they want from Apple, but if they copy the way Steve Jobs answer problems, we should not accept it! We Android users are a totally different breed from Apple users!

Perhaps that's the problem, Android users are too tech savvy to escalate it back to the manufacturer and prefer to root away the problem...But this problem may mean more small small problems in subsequent Samsung products, which can lump up to a big problem!

I hope Samsung will resolve my problem or my next phone will be Sony, HTC etc...

Very disappointed in Samsung...

My blog rises

A friend recently told me that he's a blogger, who is still blogging. Mind blogging to me, as most friends I know stopped blogging. I too had stopped. He encouraged me to start blogging again, so I shall reignite my 3mins warm blogging skill again.
Haiz...what to say...suddenly hit upon an idea while showering earlier (my bathroom is my inspiration sanctuary...)
Recently, saw The Dark Knight Rises (TDKR) which is yet another masterpiece of Christopher Nolan, so I'll share a part of this movie with my perspective...

Beware of some spoilers ahead...        

When Batman was imprisoned in the desert prison, there was a well like opening (meaning look like a well, not that they like it), high up the prison ceiling; which prisoners can choose to challenge climbing out of of the prison, like some ninja warrior reality show, complete with a safety officer on 24/7 standby to secure a safety rope to the challenging contestant. No one succeed to climb out of the well hole because of a broken linkway, that the best SAF IPPT Standing Broad Jump (SBJ) jumper will fail at, and crash painfully against the sides of the wall a few times, before hanging on the safety rope in despair. It was mentally painful, as that was Despair at its best.

The opening was there, with customer service to string the safety rope was, to provide Hope. In Greek mythology, Hope was the most positive evil out of Pandora's box, but was still considered evil. Hope helps one to go on with life, but over dependency on hope may lead one's life in vain. In TDKR, one of the lau jiao prisioner mentioned, that there cannot be true despair without hope. Batman attempted to jump out of prision a few times, but failed. Then the lau jiao told Batman that the reason why he couldn't pass the SBJ, was because he's afraid of death and advised him not to be Kiasi and climb without the safety rope, so he'll really need to jump like there's no 2mr!
It worked and he passed his SBJ, climbed out of the prison well and went on to save the city.

This story line goes well for Batman, as he's the only superhero in Justice League (DC comics version of Avengers) without super powers. Only super human kungfu, sadness and wealth. If it's Superman, I'll go "he's lousy, cannot fly meh?".

The hope and despair part reminds me of the Yin Yang School of Thoughts. There's no good without bad and vice vs. If one uses "watch plum quench thirst" (望梅止渴) strategy to try walk out of a rough patch, without managing to walk out of it, the thirst would be unquenchable. The higher the hope, the bigger the disappointment (希望越高失望越大).

Confucius recommends the middle way (中庸之道). Buddha was enlightened by the veena strings that shouldn't be too taut or too loose.
Lead life with a normal heart (平常心)...
Which is easier said than done...
Practice makes perfect.
         

Life is a library...
We are all humans...starting out as blank pieces of paper, before accumulating knowledge and experience to become a book.
As time goes by, some remain open books, with simple characters; while others form complicated books, with complex characters...
There's nothing wrong with judging a book by it's cover.

But it's not right to make the judgement of the book without reading it, "lock" the judgement as true and then pass the judgement to others...
The judgement is a personal hypothesis, which is ok for personal reference. Passing on the judgement may make the hypothesis spread to become true...that's how rumours are made...

As we get older, we have no time to read so many books in detail, so we normally judge by it's cover...
And while volunteering with the Intellectually Disabled, I enjoy reading simple books, while complicated books seems to get simpler...

Do share the spirit of volunteerism! It's great to receive and even better when giving!

敢问路怎么走?

向前走是正道.
向后走是黑道.
向右走是白道.
向左旁门左道.
横着走是霸道.

斜着走是邪道.

随心走是公道.
无路走是无道.
不如替天行道.
最多下无间道.
不走便不能到.
一走就有人胡说八道,
该不该走只有你知道!

Wedding Talk

As an experienced guest for wedding luncheons/dinners in Singapore, let me share my 2 cents about being a wedding guest, as a non-driving bachelor.

1st thing on the list is, how much to pack for the angbao?
Anything related to money is a sensitive issue...the following are some of my suggestions.

Method 1
Honesty is the best policy...just blatantly check with the wedding host "How much do u think I should I give?"...

Method 2
A taxi driver suggested giving a real blank cheque.
Is that feasible?? Wouldn't that put both the wedding host and yourself in the spot??
Pros
If he/she is a worthy friend and u r in a dilemma of how much to give, this method will throw the question back to the wedding host. Ideally, he/she would fill in the appropriate amt for u...rather than u, asking the awkward question of "How much should I give har?".
Cons
The rule of thumb is: A = B + S
(where A is Angbao value, B is Break-even amt, S is Special feeeeling)
In doing this, u expect the wedding host to fill in the "S" value for u meh? Depending on individual, some would be so paiseh to fill in the S amt and some might fill in an amt too much for u to bear.
Bounced chq - u'll need to pay the bounced chq bank fees and "refund" to the wedding host, or kiss your relationship with that fren goodbye...

I havn't try this yet, but would advise against it, unless u have sufficient funds in your bank account and confident of the relationship with that friend/associate. Any 3 long and 2 short, would cost u a friendship.

Method 3
Check with other wedding guests going to the same wedding on the amt they are giving. An average or matching the highest value would be a safe bet.
Cons: Ensure that u check with the right ppl. It would be paiseh to check with an uninvited someone and let that someone wonder why he/she is not invited...

Method 4

Chk out the following Angbao guide, that I just found...However, dun't take it for granted, prices may fluctuate and there are expenses such as beverages to cover...
Ang Pow Bible’11
http://weddingtweets.com.sg/wp-content/uploads/2010/11/Ang-Pow-BibleV2.pdf

Topic to be continued....Too tired to go on now...

3mins warmth

Oh man...suddenly stumbled on my blog...
It only goes to prove that 三分钟热度 character of mine hahaha.

Shall blog more when I have more time to spare...
Now busy playing with my new Samsung Galaxy S SL Android phone :D.